A request is not a confirmed cancellation
Use the cancellation action on booking details when it is available. The request remains pending until the supplier confirms it. Do not book a replacement based only on submission, and do not treat a ticket or stay as cancelled before its status changes.
Fees and fare rules
Before submitting, review each traveler, room or service's deadline, penalty, taxes, fees and no-show terms. Some rates are non-cancellable, and conditions can differ within one booking. The conditions shown at purchase apply unless the supplier confirms a change.
Flights, hotels and activities
Change and cancellation rights vary by supplier, rate type and departure, check-in or activity time. A change may require repricing or an additional amount. We cannot promise a change until the supplier approves it.
eSIM and issued services
Do not delete or share an eSIM profile before following support instructions. Issuance, installation, activation or usage may affect cancellation or refund eligibility. A service already started or finally issued may not be reversible under supplier terms and applicable rules.
Track the outcome
Follow the request until the supplier result appears. After a timeout or uncertain status, do not repeat cancellation or purchase with a new key; contact support to check the same request.
Support
Email the booking reference and reason to sales@rehltak.com. We will explain the supplier state we can see and the next available step.
This service information does not limit mandatory legal rights. The order-specific supplier terms apply, and local legal review is required before commercial activation.